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Supportive Material

In this page, there is a listing where you can view details about the supportive material.

info

Supporting Material is a list of information relevant to explaining the application. It is available to both authorized and anonymous users.

The information displayed by default is: the code of the registered languages, the type of materials and timestamps for the creation and updates of the records. At the top right corner of the listing you can also select which columns to display.

tip

For supportive material, all the columns are visible by default.

You can add a new supportive material by clicking to the + Create Supportive Material button at the top right corner of the page.

Editing and removing existing supportive materials is also possible by clicking on the tree dots available on the last column.

note

If no supportive materials are defined, there are system files as a fallback.

Authorization​

Only users that have the global Admin role or the tenant specific TenantAdmin, TenantConfigManager roles can access this page.

This view is available when the user presses the Supportive Material link from the side navigation menu.

Pagination​

Not all the records are being displayed at once. By default, there is a pagination of 10 records applied to them.

You can control how many records are being displayed at any time, by adjusting the items per page control at the bottom left corner of the table.

Filtering​

There is a filtering option available for plan statuses.

  • Is Active: By toggling this control you can view only the active or only the disabled supportive material.
    By default, this option is set to true.
  • By Tenant: By toggling this control you can view only the supportive materials that exist in the tenant we are logged in with.
    By default, this option is set to false.
  • Type: You can filter supportive materials by the type they are enforced uppon. You can select one or more types.
    By default, no metric is selected.

In order for the filters to apply, you have to click the Apply filters button.

You can also clear any filters already applied, by pressing the clear all filters option, located at the top of the popup.

Edit form​

When you try to add new languages or edit existing ones, the language editing form will appear containing the following controls:

  • Material Type: You select the specific supportive material you want to edit. Let's explore all the available supportive material types:
    • FAQ: Frequently Asked Questions.
    • About: A brief description of the platform.
    • Glossary: A brief description of the most important keywords you see through the app.
    • Terms Of Service
    • User Guide: A small guide available to the users directly on the platform
    • Cookie Policy: Cookies description
  • Language: You select the specific available language. These materials can have translations available for all the registered languages.
  • Payload: Here all the contentn that you want to add.
  • Override from file: In case a language code is already defined in form, you can load the contents of the definition on the Payload control by clicking this checkbox. Then, you can proceed to make any change you want on the payload.
warning

Editing a supportive material content will override the file definition, if it exists.

End notes​

note

All the above are available for the users to read, following the links situated at the bottom part of the side navigation, visible on every page.

tip

You can always minimize the navigation sidebar by clicking on the x button on the top of it.