Email Notifications
Email notifications are sent to users' registered email addresses to keep them informed of activity outside the platform.
What Triggers an Email Notification
The following events can generate email notifications:
| Event | Description |
|---|---|
| Plan invitation (new user) | You were invited to collaborate on a plan and do not yet have an account |
| Plan invitation (existing user) | You were invited to collaborate on a plan |
| Plan status changed | A plan you are involved in changed status |
| Plan finalized | A plan you are involved in was finalized |
| Plan deposited | A plan you are involved in was deposited to a repository and received a DOI |
| Plan evaluation completed | An evaluation was run on a plan you are involved in |
| Plan access removed | Your access to a plan was removed |
| Your role changed | Your role on a plan was changed |
| Annotation created | A comment was added to a plan or description you are involved in |
| Annotation status changed | A comment's status was updated |
| Mentioned in annotation | You were @-mentioned in a comment |
| Description status changed | A description you are involved in changed status |
| Description finalized | A description you are involved in was finalized |
| Account merge confirmation | A request to link two accounts requires your email confirmation |
| Credential removal confirmation | A request to unlink an email requires your email confirmation |
Which of these events generate email notifications depends on the notification templates configured by your administrator. Users can control their email preferences in Profile Settings.
Configuration
The mail server used to send notifications is configured during the Notification Service setup. Administrators configure the SMTP server, sender address, and per-notification templates.
User Preferences
Users can choose which notifications they receive via email in their Profile Settings under Notification Preferences. Only notifications that support more than one delivery channel (in-app and email) will appear as a preference option.